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Use cases

Built for teams on the move.

Hailer gives anyone who works away from a desk a single button to reach the people coordinating them. Pick the sector closest to yours.

Distribution

Fleet, drivers and the notice board.

Dispatch sees every driver, hears every problem and sends notices to the whole fleet from one screen.

  • Fleet and driver managementSee who is on shift, on the road, at a customer or idle. Drivers join by QR code and an admin approves them with a team, category and shift.
  • Notice boardSend rest reminders, stop-and-call notices or free text to one driver, a group or everyone. Each notice tracks who acknowledged it, and unacknowledged ones play again after 2 minutes.
  • Delivery problems, countedCustomer not available, wrong address and refused delivery are tagged and tied to a place, so repeat problem sites show up in the weekly report.
  • Safe end of shiftA dispatcher approves with a six-digit code, so a shift never ends with an open incident unseen.
Running lateRoad closedCustomer not availableDelivered
Notice boardSample data
Rest reminderSent 10:05 · 12 drivers
9 acknowledged · 3 not acknowledged Not acknowledged: T-12, T-27, T-31. Notice played again.

Major notices

NoticeCustomer not available
Ravi Kumar · T-31 · Ahmadi · 6 minNobody at the site. Phone not answered.
AcknowledgeOpen
UrgentRunning late
Salman Ali · T-05 · 11 minQueue at the plant gate, about 40 minutes late.
End of shift requestBilal Khan · T-03 · No open incidents
Approve

Operations

Site updates from the production floor.

Operators report issues and observations by voice, in their own language. The shift lead hears them at once, with the site zone attached.

  • Report issues as they happenBreakdowns, spills and paperwork problems are flagged and sorted by colour, so the urgent ones are not buried in routine notes.
  • Log observationsRoutine notes are transcribed and searchable in History. Nothing lives only in someone's memory.
  • Shift handoverThe incoming lead sees open incidents and unacknowledged notices, and acknowledges each one before it leaves the list.
  • Protection for lone workersAutomatic fall detection, and an optional check when an operator has not moved for 10 minutes. No answer sends an automatic SOS.
SpillBreakdownPaperwork issueRoutine
All conversations · Plant ASample data
Hamza IdrisENSpill
0:06
Small spill near loading bay 2. I have cordoned the area.
Plant A · Loading bay 2 · 09:14
Arun NairHIBreakdown
0:05
फिलिंग लाइन 4 बंद हो गई है। मेंटेनेंस का इंतज़ार है।
Filling line 4 has stopped. Waiting for maintenance.
Plant A · Filling hall · 09:02
Maria LopezTLRoutine
Tapos na ang inspection sa tank 6. Walang problema.
Inspection of tank 6 is done. No problems.
Plant A · Tank farm · 08:47
Shift handover2 open incidents · 1 unacknowledged notice · 0 pending end-of-shift requests
Acknowledge all

Airports

Ground management, stand by stand.

Ramp, baggage, fuelling and bus teams talk to the ground control desk in whatever language they speak. Stands and zones are drawn on the map.

  • A picture of every standStands, gates, the cargo apron and the fuel area are drawn as geofences. Hover a pin to hear a team's latest note.
  • Fast incident flagsA fuel spill, a broken-down tractor or a blocked stand is flagged with position in seconds, in the right colour.
  • Status without chatter"Arrived at stand 9" and "leaving" become status updates on the team's row. No extra buttons.
  • Broadcast to an areaDraw an area on the map and send a voice or text broadcast to everyone inside it, with heard and not-heard receipts.

Hailer supports ground coordination. It does not replace air traffic control or safety-critical aviation radio.

Apron mapSample data
Stand 9Stand 14Stand 22Cargo apronFuel area SpillTractorArrived
Samir QasimARSpill
0:06
في تسريب وقود عند الموقف 22. أنا واقف بعيد.
There is a fuel leak at stand 22. I am standing clear.
Stand 22 · 06:31
Joel TanTLBreakdown
Sira ang baggage tractor 12 sa stand 14.
Baggage tractor 12 has broken down at stand 14.
Stand 14 · 06:28

Facility management

Every building, one channel.

Technicians, cleaners, security and engineers report faults and incidents by voice across towers, campuses and sites.

  • Faults and requests with the zoneA leaking unit, a stuck lift or a broken light arrives with the building and floor attached, and a one-line summary.
  • Security and safetyInjury, fire, security threats and medical calls are critical. They ring the escalation roster if nobody acknowledges.
  • Notices to everyone on siteFire drills, lift outages and access changes go out as broadcasts or full-screen notices, and you see who has heard them.
  • Lone-worker coverNight-shift staff get fall detection and an optional no-movement check.
  • Reports for clientsWeekly and monthly reports show response times, slowest responses and repeat locations, ready to export.
Security threatMedicalBreakdownSite closed
Broadcast and incidentsSample data
BroadcastSent 13:30 · All staff, Tower B
Fire drill at 14:00. Use the stairs.
Delivered 48Heard 41Not heard 7
Rashid OmarENMedical
0:05
Lift 2 is stuck between floors with a person feeling unwell.
Tower B · Lift 2 · 13:42
Anil PereraHIBreakdown
मीटिंग रूम 12.3 में एसी से पानी टपक रहा है।
Water is dripping from the AC in meeting room 12.3.
Tower B · Floor 12 · 13:20
CriticalMedical
Rashid Omar · Tower B · 2 minLift stuck with an unwell passenger. Not yet acknowledged.
AcknowledgeOpen

Does your operation fit?

If people work away from a desk and someone needs to hear problems fast, Hailer can help. Tell us how your teams work and we will show you the Console set up for them.

Request a demo